KAIYU Support

How can we help?

Choose the support option that works best for you.

Email

Send us the details and we’ll get back to you within 1–3 business days.

Email support

Live Chat

Message KAIYU Support anytime for product and service questions.

Phone

Phone support is being prepared. Email and live chat remain available during service hours.

Coming soonService hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8).

Send a message

Tell us what you need.

Include your product serial number and proof of purchase when available so our team can help faster.

Your email app will open with these details prepared for KAIYU Support.